Lisa L.

I have done business with Cyster Wigs several times even when they weren't the lowest price on the same style. Heather and her team not only provide an easy to use website, but instructional and demonstration videos on You Tube that are so helpful.

I have had a few situations with shipping, but the team was very responsive helping me work through them, and my new hair was either located in the FedEx system and sent on to me or was found in the supplier's warehouse waiting to ship.

They have responded to questions I have asked by email very quickly as well.

If you wonder about some of the low star reviews. Many of those issues are answered in Heather's videos on You Tube and the website. She is very clear about the reasons why some people can't exchange their wigs or why they are denied a refund. If you follow the policies, you will have no problems. I know first hand.