Lisa L.

I washed with the extra strength moisturizing shampoo and it didn't seem very nice to the touch, but then I conditioned with the extra strength moisturizing conditioner and my hair was like straw after that. I used their curl serum and that's when my hair looked like I put glue in it instead of a product that was supposed to be smoothing and moisturizing. My hair became instantly tangled. I lost huge clumps of my hair trying to brush it out! If I hadn't had a small travel size conditioner of my regular brand in my bag, I don't think I would have been able to brush through my hair. My hair was in good condition when I washed it. I had just bought the products to try. They stripped my hair of all moisture-the opposite of what the products claimed they would do. I was horrified and scared! The products were costly too! A conditioner should condition the hair. I left it on the amount of time it was supposed to be left on, and after rinsing it out instead of that smooth silky feel, my hair felt rough to the touch.