I purchased a kitchen remodel from Home Depot. The cabinets and countertops cost approximately $6000. They use GreenCraft Interiors as the installer of choice. GreenCraft came over, measured, did the plans and wrote the bid. Without dissecting the entire over inflated bid, one big ticket item included was demolition and removal of the old kitchen cabinets. GreenCraft's bid for this service was $1,780.00 There are a total of 8 cabinets. To make a long story short, I used Starburst Building Suppiy (a non profit business) to have the demolition done. Cost? $125.00. The two gentlemen they sent were clean, professional and efficient. They were here a total of 1 hour and 15 minutes, removed counters, cabinets, countertops, disconnected plumbing, appliances and swept the kitchen. GreenCraft interiors charges over $1700 for the identical service. Home Depot's manager defended their pricing policy though was unable to explain why a figure of almost $1,800 dollars was justified for one hour and 15 minutes worth of work. I am not suggesting GreenCraft is shoddy or does bad work, I have no evidence of that fact. I am suggesting however, they pad their bills, overcharge customers and have no qualms of making gigantic windfalls from unsuspecting persons. Use them with caution, review the bid, get second opinions from other contractors before you use them. GET A SECOND BID. Calls to Home Depot Assistant Store Manager Phil Goosic were unproductive. He spent the entire call defending the outrageous price and never once said "let me look into it" or anything remotely "managerial" He was the epitome of unprofessional. On a high note, I must not drag Alfonso the Kitchen Designer into this mess. He was wonderful and continues to be wonderful.
Lisa,
I apologize for your experience, and would be happy to investigate and assist.
I've messaged you privately, and look forward to your response. Hopefully we can get this straightened out!
-Mike@ Web.com