Ordered bridesmaid dresses and paid for expediated delivery. Took ages to arrive and came after the wedding! Have tried to return them and written many tickets or get ignored. £200 of dresses and they have offered me £50 credit to spend on their site. Awful, Awful, Awful. I will be contacting trading standards. They need to change the way they operate as so many people saying the same thing and I will not stop hassling them till I get a full refund!
Dear Customer,
We sincerely apologize for the inconvenience.
The supervisor of customer service created one ticket for you. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=15695546
Sincerely,
LightInTheBox Customer Service