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Lisa H.

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1 Review by Lisa

LightInTheBox

  • LightInTheBox

“Ugh, wish I'd never ordered something”
12/13/16

, Still wondering where my order is, has not arrived and it's been 2 weeks! Extra fees for better shipping but is untrue! I will never shop with them again. Have used other online sites with great success, but not this one! Beware!

Tip for consumers:
Make sure you can wait weeks for your order. I had my extra shipping money reimbursed but only because I complained. I finally got my goods but it took one MONTH!

* LightInTheBox attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Helpful  (2)
Thank you
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LightInTheBox F. – LightInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14132549

Sincerely,
LightInTheBox Customer Service

Lisa Has Earned 2 Votes

Lisa H.'s review of LightInTheBox earned 2 Very Helpful votes

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