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How do you order a pair of black slip on tennis shoes and end up with a pair of checkered high tops in a child size? I suppose I'll get the generic response for this review. I have filed a ticket, sent pictures of what I received and the bar code. I'm going to give it another day or so then I will be contacting my credit card company. You guys need to get it together. From what I've read you guys are a big disappointment.
Lisa G.'s review of LightInTheBox earned 2 Very Helpful votes
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The fabric and fit of the items I ordered did not live up to the description or my expectation....
I ordered 3 pieces of clothing. None of them fit-way too big. I tried to return them but they...
Dear Customer,
We sincerely apologize for the inconvenience. Please don't be worried cause we'll take full responsibility of that.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13164953
Sincerely,
LightInTheBox Customer Service