I signed up to hopefully, find someone to clean my home. I got no responses to my replies or, the candidates lived too far away. I used the service for five days in May and found it useless. I communicated this to Customer Service and expected a refund, their response, NO REFUND. Huge black mark in my eyes and will steer anyone away from this company who is seeking these kinds of service. Care.com - you really flunked.