Lisa F.

I ordered three items, only one arrived. Their only customer service is via email (no phone number) and goes unanswered. Tried to cancel items that never arrived, no response. They eventually shipped after multiple requests to cancel. Avoid this company or at least know what you're getting for your money. No returns, no customer service, no response to inquiries.

I hate to admit I liked the product but it's too expensive for me. If you decide to try the product, be aware that you may be purchasing an on-going subscription for over 3 times your original purchase. It wasn't part of the product I added to my shopping cart, but showed up in the product's description later (in very fine print). If this happens to you, consider disputing it with your credit card company and filing a complaint with Better Business Bureau. I shouldn't have to pay for original shipping and handling and return shipping, but I'm willing to return the unauthorized purchase for a full refund. Their customer service is aware of this practice because they had answers for everything I brought up. Just be aware!