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Lisa D.

Contributor Level

Total Points
81

1 Review by Lisa

  • Booking.com

5/19/17

They are unresponsive- horrible to deal with!
I booked a hotel which said I could pay at the hotel and it was refundable. When I tried to cancel I found out that my card was fully charged and they weren't going to refund it. This was a full week before my reservation date. Now it's been a full 4 day battle with them and the hotel to get a refund!
Stay away!

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