Lisa D.

DO NOT ORDER FROM THIS WEBSITE! I placed and order and tried to cancel it 3 hours later when I found out that they sold counterfeit UGGs. They were very good about responding and assuring me that they we real. I told them I wanted to cancel my order. Fast forward 6 days and numerous emails. They informed my that they were sorry that they did not find out that I wanted to cancel my order (I tried on 12/6) before my order shipped (12/12!). None of the tracking info worked! So they sent me all of the tracking info (nice to have that all documented now to show they were lying) yesterday AFTER they were delivered to my house. They are as fake as you get. THey look OK from a distance, but the minute you compare them to real UGGs you can see thay they used fake "fur"! Hello - that looks nothing like the real stuff! They are no longer accepting emails from me and I can't access their website from MY computer... glad I have access from other computers! STAY FAR AWAY!