First there's not a real customer service number, there's no way to contact someone for assistance. Next in order to use the service you have to answer the very limited options even if they doubt apply, meaning a person would have to lie in order to use the service. My parents background, income and job title are none of their business! Then when I wasn't happy about these questions and not interested in their service I was not allowed to cancel and delete my account, advised I have to wait at least 24 hours, enough time for them to extract my information. I am extremely uncomfortable with this.