Lisa C.

While all banks are riddled with rules, Fifth-Third is more interested in enforcing them at all cost than solving your problems.

I deposited a cashiers check from a close bank and they did not tell me it would take 10 days to clear. I would have happily gotten cash or wired the money. But my lack of knowledges was not their concern. Not only did they bounce my payroll but when I called to explain that I had no idea they would hold my money for so long and asked them to call the branch manager of the bank where the cashiers check came from and asked
Them to help me- a supervisor who was unavailable at the time and whom I left a lengthy message for didn't even bother to return my call.

And then when I called others I knew through my husband's business they too could not help me lift the hold and said they could not promise more would not be returned.

They are not at all a customer-centric bank. They are focused on meeting their needs and not that of their customers. So if you are a small business don't bank there. You can do better. While Huntington Bank has far fewer locations, they, at the moment, seem more interested in helping business owners.

Not only did Instacart charge me for delivery (when my order was free) but they put on a recurring charge my grocery bill, delivery charge and a 99.00 monthly service fee. When I attempted to contact them, with the same information I ordered with, they could not find me in their system which resulted in my having to close my credit card and open another.

Don't use them! Even though I really loved their personal shopper experience, the shopper could not even update the app with exceptions.