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Lisa C.

Contributor Level

Total Points
83

1 Review by Lisa

  • Uggstore.uk

2/1/10

This store has various different domains, ukuggoutlet1, uggstore.uk.com, and http://hotuggforsale.com/. I purchased using paypal £53.68 a pair of Ugg Bailey Button Sand boots. They are so fake. The problem is it's not until you receive the boots that you realise you have been duped. I searched on Google before I purchased and all these sites and domains came up on sponsored links and on the first page of Google and I picked a site that looked good, had Zen Cart to pay, a forum, shipping and returns policy, but it is all a farce.
I paid for the Boots on 5th Jan, received them on the 18th and have been trying to send them back and get a refund ever since. They are frustrating the hell out of me, by sending silly 3 line emails, asking me to try their boots and I might like them and telling me I can't send them back because of customs in their country. They are fake, they are not sheepskin on the inside, they have a strong chemical smell, they have black tailors pen on the edges and they have the wrong coloured button. I am so annoyed. I didn't find out enough information about buying Uggs online before the event.
Now I know that no UK stores or domains are allowed to have Ugg in the title because it is a registered trade mark.
I have contacted PayPal but they cannot do anything about it, because they have not proof of what the description was like when I bought the item. Which I find a bit annoying as I have cached the page and the picture of the genuine Uggs they where selling.
I now know there are hundreds of stores out there selling fake Uggs. I personally think that Google should do more to get rid of these sites.
But do not use Uggstore, ukuggoutlet1 etc in fact if the site says that they have 1,000's in stock or they are very cheap, then they are probably counterfeit.
Lisa

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