Tonight I ordered from Chick-fil-A using the Postmates app. I ordered & was charged $3.50, plus tax, for a bottle of their delicious sauce, which I never received. I submitted a claim via the Postmates app which indicted they would credit me 79 cents on my next order for the $3.50 item I never received. WHAT?! What about the additional $2.74, plus tax you still owe me? And what if I don't want a future Postmates order credit? What if I want it credited back to my original form of payment? So I called their customer service, the first person I spoke with immediately said, oh, its all been taken care of already. Whoa there, no mention of the fact that I was only getting 79 cents. I asked for my full refund so of course she had to transfer me to a "specialist". The "specialist" couldn't actually refund that HUGE dollar amount of $3.50, plus tax, so he had to KEEP ME ON HOLD FOR 40 MINUTES while he waited for "an even higher up specialist" to provide an authorization code. Then, I had to wait while yet "another specialist" actually applied the credit to my credit card! All this for a refund of $3.50, plus tax. I know why Postmates does this. Most people will just give up. Imagine if you multiplied $3.50 times all the people who won't wait on the phone for almost an hour! That's a whole lotta $! Well Postmates just lost a customer over this. I WILL NEVER USE POSTMATES AGAIN & I'm telling everyone I know how they tried to steal from me! Postmates is nothing but a bunch of thieves who use dishonest tactics to steal from their customers! UPDATE TO MY ORIGINAL REVIEW: I NEVER RECEIVED THE CREDIT I WAS PROMISED! And after multiple attempts at calling & emailing their "Customer Service" (for lack of a better word!), I finally gave up. So Postmates got to keep my $3.50, plus tax that they stole from my bank account for a product I never received. Wow, I wonder how many customers they've stolen from? Add them all up together & I'll bet Postmates generates TONS of $ by ripping off the unsuspecting American public!