Lisa C.

One of the worst purchasing experiences in my 30 yr purchasing career, Over 2 months trying to order a simple 10 item order even after giving them the list with item #'s off their own site. 3-5 days to get a response so it takes a month to answer a question. Quoted wrong twice & now a month after it's been paid for it's picked wrong. So this no doubt will take at least another month to correct (if lucky!) Terrible service folks. Run don't walk away from this company if you are looking for an easy order process. Can't comment on quality because oh yeah, don't even have the order yet! Will 100% never order from this company again.

Found obsolete parts for our Eljer toilet on their site. The navigation to finding those parts was very simple, easy to read diagrams with dimensions made selection a breeze. I'm in NC, ordered on Monday & received from California on Friday - exactly as ordered! Even the color of new toilet seat matched a 20 year old tank. Thank you - will recommend & use again if plumbing supplies are needed!