I spent four decades suffering from misdiagnosed eczema and hundreds of wasted dollars and days in dermatologist offices until I found Paula's Choice! The site is a bonanza of scientifically based beauty advice and reviews of almost every beauty product made. I first found through reading her book that I had rosacea and not eczema, thus all the waste. My skin had open, bleeding, painful sores that spread. Nice, huh?
I just followed her advice and had clear skin for the first time I could remember! Then I thought, if her advice is so good, why not try her products? Wow! I live in Canada and I received my delivery in 3 days. The postage was pennies, they don't make money off shipping like other sites and the products are so amazing and inexpensive. Her return policy is impeccable and they respond immediately to your? S, live if you like and go out of their way to help you. I have recommended her to all my friends. You can use this company with complete confidence. I will be a customer for life. Just see what real miracles look like!
My only con is that, occasionally, I disagree with the reviews. I find scrolling down and reading customer reviews more helpful in deciding which product to pick.
Dear customer,
Nice day.
First thank you for your support.
We are really sorry for leaving you with such a negative impression and sorry for letting you down.
Generally we check every item very carefully before the shipment. About the problem of the earrings you mentioned, it is really out of our expectation. Hope you can kindly understand. Sorry to hear that you are unhappy with the suggestions of our customer service. We did not mean to offend you. But we really need your images to check with our factory. After confirmation, we will be responsible for any quality problems caused by us. Hope you can kindly understand and trust us.
Sorry to hear that you are not satisfied with our return policy and sorry for all the inconvenience we have brought to you. Please accept our sincere and unreserved apology. Maybe there is some misunderstanding between us. No worry please, we promise we will do as much as we can to solve your problem. Hope you can kindly understand.
SheIn cherishes its customers. We respect every customer and always put your satisfaction on priority. All our customer service are sparing no efforts to help you solve your problem and provide you with better experience. Please give us a chance we promise we will do better.
If there is any problem, please feel free to contact us via dispute@shein.com.
Thank you for your support.
Best regards.