We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Lisa B.

  • 2 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since July 2019

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    21

Review Distribution

2 Reviews by Lisa

12/22/19
I encountered Last Brand on my Instagram feed and was attracted to their low-cost cashmere sweaters. I liked the styles and colors that I saw on their site, but was very leery of another Chinese rip-off scam. The website had the company HQed in San Francisco but didn't say where they ship from. I called the listed phone number and got a very pleasant young woman who outlined for me exactly what their process is. Yes, they ship from China because their business model is direct from factory to consumer, but the American company takes responsibility for the order and sees it through from beginning to end.

I decided to risk it and ordered a lovely pink sweatshirt-style sweater. It arrived today, and I'm completely satisfied. Seventeen days from ordered received to item delivered. Sweater exactly as promised. High-quality design and execution, with seaming and other details equal to much more expensive items. Customer service and tracking professional and timely.

This young company is the real deal. They offer other goods besides sweaters. I will definitely recommend them and buy from them again.
7/17/19
I ordered 6 items online using PayPal. When the first two tops arrived - as with the other reviewer - my "linen" shirts were clearly labeled "cotton polyester". The colors were way off. They were shiny and nasty. They were like super cheap scrubs for which I paid more than $40. I gave them away without wearing them, since I wasn't about to ship them back to China and get a partial refund. I contacted AdoreNana via PayPal to cancel the rest of my order. They said no problem. I never got my refund, and PayPal can't process a partial refund, which is ridiculous, but it's what these rip-off sites rely on. I finally got my $80 back from my credit card company but it took three months and they took me for $40, which is what they want. DON'T BUY FROM THEM!!

Lisa Has Earned 2 Votes

Lisa B.'s review of AdoreNana earned 2 Very Helpful votes

Lisa hasn’t received any thanks yous.

Lisa doesn’t have any fans yet.

Lisa isn’t following anybody yet.

Similar Reviewers on Sitejabber

sharonc462
10/8/19

I just read other reviews about this clothing company and I couldn't agree more with the 1 star...

susieb57
8/19/19

I purchased items nothing was as it was advertised, nothing was linen, revolting polyester...