Lisa B.

I encountered Last Brand on my Instagram feed and was attracted to their low-cost cashmere sweaters. I liked the styles and colors that I saw on their site, but was very leery of another Chinese rip-off scam. The website had the company HQed in San Francisco but didn't say where they ship from. I called the listed phone number and got a very pleasant young woman who outlined for me exactly what their process is. Yes, they ship from China because their business model is direct from factory to consumer, but the American company takes responsibility for the order and sees it through from beginning to end.

I decided to risk it and ordered a lovely pink sweatshirt-style sweater. It arrived today, and I'm completely satisfied. Seventeen days from ordered received to item delivered. Sweater exactly as promised. High-quality design and execution, with seaming and other details equal to much more expensive items. Customer service and tracking professional and timely.

This young company is the real deal. They offer other goods besides sweaters. I will definitely recommend them and buy from them again.

I ordered 6 items online using PayPal. When the first two tops arrived - as with the other reviewer - my "linen" shirts were clearly labeled "cotton polyester". The colors were way off. They were shiny and nasty. They were like super cheap scrubs for which I paid more than $40. I gave them away without wearing them, since I wasn't about to ship them back to China and get a partial refund. I contacted AdoreNana via PayPal to cancel the rest of my order. They said no problem. I never got my refund, and PayPal can't process a partial refund, which is ridiculous, but it's what these rip-off sites rely on. I finally got my $80 back from my credit card company but it took three months and they took me for $40, which is what they want. DON'T BUY FROM THEM!