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I received an item that was totally NOT what it was represented to be. Unfortunately, I was travelling and the 14 days passed before I was able to see the item. I asked to get a refund or store credit and they refused. I am a small business owner and the customer is always right. What harm could it be to give store credit? I will NEVER shop with them or any of the stores the represent ever again. Ugh.
Tip for consumers:
Go to another sight and ready very carefully.
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Took funds out of my account and cannot use it! Horrible card! My employer sucks! MHPWQ.org!
Hi Lisa! We apologize for the difficulties with your recent order. OpenSky hosts thousands of different shops and the 14-day return window you mentioned is part of the agreement we have with our member merchants. Although we will always do our best to help our customers with any issues, unfortunately, our options are often limited once the return window has passed. In any event, please send us a private message including your email address and order number and we will review your circumstances again. We look forward to hearing from you again!