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Lisa B.

Contributor Level

Total Points
81

1 Review by Lisa

  • Hotels.com

5/28/20

I booked a room and they immediately held out of my account I thought I was just putting a hold on the room (Which is my fault for not reading thoroughly) I immediately canceled when I realized what had happened. Like 2 seconds. Called them Customer service was horrible. And now I won't get my money refunded back for 30 days and also have a overdraft charge on my account. And they can do absolutely nothing about it.

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