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Customer service is outstanding. I placed a large order of medication for my dog. Unfortunately my dog was hit by a car a few days after the order was placed. When I received the package in the mail I was devastated. I called customer service and the representative could not have been kinder or more sympathetic. I received a full refund instantly. Highly recommend this service. Also, they include a treat with every purchase and my dogs look very forward to the treat!
Lisa A.'s review of PetMeds earned a Very Helpful vote
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Oh Lisa, I'm so very sorry for your loss. I'm glad we could help in some small way. Thank you for your kind feedback, and for being part of our PetMeds family.
~ Abby, PetMeds Pro