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Lisa A.

Contributor Level

Total Points
80

1 Review by Lisa

  • Zenhotels

5/25/19

I booked & paid for a room in January they never confirmed with the hotel so the room I paid for I didn't have. Unfortunately the hotel was fully booked for a event. Truly unacceptable.

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Alex U. – Zenhotels Rep

Dear Lisa,
We are so sorry to hear about your poor experience! Our specialists are working on the issue trying to find the best solution. Please keep your inbox updated to get the new information at soonest.

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Kween M.
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