lisa a.

Joss Main / WayFair/ All Modern

They are all the same company. I ordered a bed in October 2016 - in November I called to ask where was my bed ( they promised 2 week delivery) They told me it was on back order ( I called them they never notified me) They told me in December the bed was shipped and wouldn't arrive until January as their slow moving trucks come from California and it takes a month to get to Florida. I called them in February to ask "where is my bed" they told me it was sitting in a warehouse in Miami. I called the warehouse to deliver and they told me that only 2 of the 3 pieces arrived. I call back Joss and Main and they told the third piece is on BACKORDER again until APRIL...

Meanwhile they asked me if I wanted a $100 discount because of the problems. Make not that it's ME contacting them - Horrible customer service and HORRIBLE company (companies) PLease listen to me when I tell you that this is the most stressful online order of my life. They could care less that I ordered and PAID for a Bed in October of 2016 and I will not get the bed now until APRIL of 2017 and I am sure something else will go wrong -- I am obviously giving up and canceling my order. Buyer Beware. Use Amazon Prime or another furniture store. Stay far far away from this company.