Lin W.

The goodwill online auction business practices continue to decline. There is no accountability from the various stores that sell on the goodwill auction. Complaints continue to mount from the public and fall upon deaf ears. Their mission of putting people to work is not a reason to rip off the public and provide awful customer service.
Just to share a personal experience first hand a Manager Ray once told a less fortunate Mom with small children who said she had a fire in her home and asked for a few items of clothing for her small children. His reply to her was " We are a business not a charity".