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Linnette C.

Contributor Level

Total Points
80

1 Review by Linnette

  • Pretty Little Thing

1/25/21

The customer service you guys give is absolutely trash. I ordered a package and it has yet to be processed and unfortunately added my old address by mistake. Any other online store this happens with you will get the help and they change the address no problem. HOWEVER, pretty little thing, says they cannot change it or cancel my order. Which is bizarre seeing as it hasn't even been confirmed or processed. They told me that I can't do anything about it and I'll have to wait and "maybe" they can help me with the courier. It's pathetic. You guys don't help at all. I don't get how you guys are still in business seeing as this seems to be a problem for a lot of people. Learn customer service or don't have a company. That simple.

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