I bought a set of cell phone camera lenses that were described as "universal" but they wouldn't fit my husband's Android. I asked for a refund, but I would have had to pay about $8 of the $13 cost for a return label. I wrote several times about this, but each time got a canned reply. Won't use them again.
Hi Lindy! We apologize for the difficulties with your recent order. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, any day of the week, and we will do our best to assist you. Although you will automatically receive a reply to make you aware of our self-service returns portal upon emailing us about a return, you should also be able to connect with an agent if you prefer. Regardless, we appreciate the feedback and look forward to helping you resolve this matter as soon as possible.