I wanted to but 2 different pairs of work pants. There was no size chart available, so I called customer service to check & they didnt have it available. I asked how the return policy worked & was told it cost $8 to return. I was given no information to properly order the correct item & didnt want to have to pay to return so didnt purchase either of the pants. Also wanted to receive my sgfl25 free led flashlight & carabiner w/ a $25 or more order & was unable to. Customer service said I would have to eliminate my 20% off promo which I didnt think was fair.