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Lindsey R.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Finance

Member since August 2020

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1 Review by Lindsey

8/31/20
Today I was at the Kaiser in San Bernardino ca on Date street I had to go in for blood work and urine, the nurse stopped me like they do every time i go in due to covid which is all good and understandable but whats not understandable is the fact that she refused to let me in saying I couldn't come in because I had my two children with me mind you I have no one that can watch them she began to get loud and super rude with me raising her voice and refused to get her supervisor so I asked the other nurse to please get her supervisor! This nurse was extremely unprofessional extremely rude and shouldn't treat anyone like that. The supervisor came out hot and bothered like i disturbed her and begins to tell me that nurse that was horrible to me has been on vacation and didn't know the new rules then walked away! Didnt pull that nurse aside or anything! Where is the training for these people?! I've had Kaiser for years and years i have NEVER EVER had the treatment I got today! When I asked her her name to give to member services she was so cocky and just rude.The nurses name was Rachel wouldnt give a last name and she was absolutely horrible she definitely picked the wrong career. Worst experience I have ever had at Kaiser!

Lindsey Has Earned 2 Votes

Lindsey R.'s review of Kaiser Permanente earned 2 Very Helpful votes

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