I ordered my contacts on the 14th expecting them to arrived no later than Monday. Well according to their site, it hasn't even processed. They have not sent an email explaining what the delay is, nor have they responded to my emails. At this point I'm unsure if I'll receive them. The price is not worth the hassle. If you guarantee a time & state a processing & shipping time, you should hold up to your policy. I plan on disputing the charges if they dont get their act together by Monday. Order *******