HORRIBLE! I ordered a $500 dress and it came with a broken zipper and the top of the dress was a size 4 but the bottom was like a size 8. Measurements were ALL off, it made absolutely no since how it could be that messed up. All they can do is give me a 10% alteration credit (they already don't do refunds). Total BS and they were rude about the whole situation, DO NOT ORDER FROM THIS WEBSITE!
Hi Lindsey,
I am so sorry to hear that you were not satisfied with your experience! We do everything we can to ensure every customer is aware of sizing and return policy before placing their order. Every designer as different sizing, which is why we provide size charts for every dress to ensure you know what size will fit you best! If you have any questions for us, please give us a call at 212-594-3600 or send us an email at info@newyorkdress.com
All the best,
NewYorkDress
Lindsey Has Earned 10 Votes
Lindsey C.'s review of NewYorkDress earned 10 Very Helpful votes
Hi Lindsey,
I am so sorry to hear that you were not satisfied with your experience! We do everything we can to ensure every customer is aware of sizing and return policy before placing their order. Every designer as different sizing, which is why we provide size charts for every dress to ensure you know what size will fit you best! If you have any questions for us, please give us a call at 212-594-3600 or send us an email at info@newyorkdress.com
All the best,
NewYorkDress