Lindsey B.

I used to shop here for socks and sweaters as they have natural fibers and are reasonably priced. Recently, however, I have had 2 orders that were delayed, and then my items sold out. One of the orders, I was sent completely the wrong item. Blue Sky needs to do a much better job with their online order fulfillment/management. I was waiting for over 3 weeks - for the wrong item, which now is sold out! It's over. I'm done with shopping with them.

Waited a month to get my crossbody transit bag and the design was terrible- doesn't lie flat on the body in any position. But trying to return or get a response from customer service is like pulling teeth. I find the sizing and quality to be very hit or miss with them (mostly miss?) and I really dont have time for that with small children. They are a greenwashed version of the Gap, except that the Gap has better quality standards and much easier returns (and sales!).

I have found a couple of gems on here, I won't lie. But I have had a several items that were in much rougher shape than disclosed, and now it seems to be the majority of items as of recent.
Photos usually don't show closeups of flaws, and that is deceptive. Return policy is not great, or even especially clear. Shipping is a definitely high and expect to pay duties if buying from Canada.

I've had very mixed feelings with purchases from Poshmark. A few successes and lots of fails.

Items are often misrepresented in terms of condition or issues/damage. Some sellers so grossly overestimate the value of items or overprice items that can be found cheaper online on sale (which goes against Poshmark's alleged price gouging policy).

Items can be shipped late (or not at all), and it can be hard to know when things will arrive. I have had a few items arrive when out of town (on trips booked in advance), and then when items were not as described, been out of luck since you get 72 hrs to dispute an item.

Poshmark takes a hefty cut (20%), so you have to take that into consideration when selling through them. Buyers can send you ridiculous low ball offers with no way to filter them out like you can on ebay. I do find that some buyers have unreasonable standards when purchasing - and they sometimes don't read the actual information in the listing - which also wastes time. I usually price competitively on Poshmark just to liquidate, but even still, buyers often expect used items to be brand new but not willing to pay more than a quarter or fifth of the price or gripe if there's the tiniest speck of dust or something from storage (I am a detail-oriented person, but some buyers can get OVERLY pedantic). It's honestly a waste of my time to sell on this platform once I deal with the repetitive questions, high seller fees, and crazy karens.

Customer service is often not helpful or willing to look at issues on a case by case basis and reverts to their limiting policies when items are not as described or are misrepresented. Overall, it's a real gamble both as a buyer and seller, and it can be really time consuming to be either.

I think I've finally wasted enough time and money with them.

Got a gift card from my husband for my birthday. I tried to order a couple of things - anything for that matter, in my size (Small typically, though it's a gamble since their styles can be very inconsistent), and pretty much every item was backordered until late fall/winter (which is when people typically buy WINTER clothes). Service staff are unhelpful and have blamed their supply chain issues on COVID and 'these challenging times' (utter parp as I've ordered plenty during all of this with almost no issue, except for an extra day or 2 of shipping time - no biggie). Gift cards are nonrefundable, which is something I vehemently encourage them to reconsider with all of the aforementioned issues they seem to not be able to address. It has become an increasingly time-sucking activity to try to shop with Aritzia. Once I try and find something to spend what was supposed to be a nice gift, but that ended up being a lesson in frustration, I will not shop with them again. Their prices are not competitive enough to warrant such shoddy service and business practices.

Buyer beware, shop very carefully.
It's a major gamble shopping on this site. Received completely incorrect items on a few occasions (2 pairs of earring were completely the wrong color/material from what was listed online). Inconsistent sizing, inconsistent quality at times (several items were inconsistent with size charts). Shipping can be slow, orders can be cancelled or items unavailable even after being charged. Nonexistent refund policy, expect to pay shipping twice, even if it's the merchant error. Minimally helpful customer service at times. Prices seem higher for most items, deals not as good as they used to be (perhaps post QVC merge). Many positive reviews seem suspiciously similar in wording and pour out all at once (or around same/similar dates).