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I ordered invites for my child's birthday from zazzle.ca, which redirected to the American site. I ordered and paid what I thought was Canadian funds and was not noted on my bill as US funds until I got my credit card statement. So therefore my bill was much higher than expected. I was willing to overlook this as I was excited to receive the invites, they were exactly what I was looking for but pretty sneaky way to mislead a customer.
I paid expedited shipping so I could receive my invites in time to mail out... I have yet to receive them and now they are lost! I have been back & fourth with UPS I parcel and they can't find my package despite having a tracking order. I keep getting told "it's on the way" but they can't tell me when it will get here or where it is now. It's now too late to mail them out to guest what a WASTE OF MONEY. Why did I pay expedited just to not receive my product?
TERRIBLE service from both companies.
Congrats you just ruined a soon to be 1 year olds Birthday party.
I'm thoroughly sick because of this situation and will never use this company again!
Lindsay M.'s review of Zazzle earned 2 Very Helpful votes
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Hello Lindsay,
I am so sorry to hear that you have not yet received your order and that the site redirected you to our US site. This is definitely not the kind of customer service we strive for and would like to try and help remedy the situation. A member from our customer support team will look into this and get in touch with you via e-mail.
We look forward to assisting you further!
Thank you,
Christine