Ok real person here. I got spooked by the negative reviews, but then I realized even authentic boutiques like Netaporter have horrible reviews on this site so I decided to still go ahead with my purchase of 3 bags (I got a free wallet for purchasing this many) and holy moly am I pleased! The order arrived here in Southwest USA over the course of a month. The bags are a Gucci Dionysus, a Louis Vuitton Neverfull, and a Louis Vuitton Mahina Babylone (which I saw reviewed on a forum). Each bag is PERFECT. My favorite bag is definitely the Babylone cause the leather is so supple. I am so glad I went through with my order and will definitely order with this company again.