Lindsay K.

I ordered twice from the this company and had two terrible experiences. The first, when I ordered it I never received an order confirmation email. I waited two weeks without hearing anything or receiving anything, so I emailed them and waited a few days and did not get a response. I then attempted to contact them through facebook, of course no response even though they're constantly posting to their facebook. Last straw was through paypal, and again no response about a week later I received my order and the product was decent.

Stupidly, I got lured in with their labour day sale and ended up making another purchase. This time I got the order confirmation right away and I thought sweet they fixed that. Inside the order confirmation was a link to check your order status. A few days later in the order status, they provided a tracking number, the tracking number didn't work but I didn't think much of it as sometimes tracking numbers take a little while to update and work. Now the order status is saying that delivery had failed yet the tracking number still doesn't work and their was no notice on my door saying delivery was attempted. So they provided a fake tracking number, and claim delivery has failed (how would they even know that if the tracking number isn't real). Now I have to go through the frustrating process of trying to contact them knowing full well THEY WONT RESPOND. I don't know why I made the second purchase and am so regretful. I do not want the product anymore and just want my money back which I will go though paypal to get.

Please do yourself a favour and do not order from them, the fact they literally ignored two emails, 3 facebook messages, and an email through paypal shows that they do not care about their customers at all. And now they give me a fake tracking number and claim that delivery was failed? Seems like a scam to me...