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Lindsay D.

Contributor Level

Total Points
81

1 Review by Lindsay

  • Zazzle

2/13/19
• Updated review

After my frustration and disappointment with invitations sent originally having a misprint, the team at Zazzle fixed the issue. They fixed the issue and expedited the baby shower invitations so that I could get them out in a timely manner!

I give them 4 stars for the original mistake however was pleased with the final product and going above and beyond to fix their error!

RUINED my baby shower invitations and offered a 15% discount to reorder them! Awful customer serv.
2/5/19
• Previous review

I ordered baby shower invites and received them with a giant line through important wording on the invite. Why on gods green earth would you not double check your product going out before it hits the printer is beyond me? They offered a 15% discount to reorder them. I have used many other services to order invites and they ALWAYS have someone checking the work before it goes to production. Thanks for NOTHING Zazzle!

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Zazzle S. – Zazzle Rep

Hello Lindsay,

I am very sorry to hear about the issue you have experienced with your baby shower invitations. That is definitely not the kind of customer experience we strive for and I would love to assist you further to make this right!

I will be contacting you via email to help resolve this issue!

Thank you,
Jon

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Jerrett S.
2 Reviews
6 Votes

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