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Ordered a couple things on June 3 for my sons birthday which was June 13. Still waiting and it's now July 23. Wrote Customer Service three times so far, site says you'll get a response in 24 hours but they never responded. Grrrrrrrr!
Linda Z.'s review of Tmart.com earned 10 Very Helpful votes
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Empty.
Dear Customer,
Sorry for the trouble.
Sometimes packgaes might be delayed on the way due to unexpected reason, sorry that we are unable to control the processing after the package be sent from our warehouse. According to the information of your package, it probably lost on the way. To solve your problem, would you like us resend the package for you or refund for you? We have sent an email to you, could you please have a check and let us know your decision?
We will help you with it once we received your reply.
Thank you for your understanding.
Best regards,
CS Team of Tmart.com