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Had some difficulty in understanding your representative on the telephone
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Bought Essential bathroom furniture. Good value and reasonable quality. Delivered in a timely manner too. Nothing to complain about.
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Ordered 2 custom tarps and they arrived too short; I've provided evidence but they just keep...
Hi Linda, we deeply regret the bad experience you had with our customer support representatives. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client that calls, but we fell short in this case. We apologize profusely for this.
It gives us great pleasure to know about your experience with us, and we are looking forward to hearing anything you can share that can help us improve as there is always scope for improvement in terms of customer experience.