I ordered a purse from this company and it took forever to get it. I called almost everyday got answering machine. Sent several emails stated they would answer within 12-24 hrs. Never heard from them. Got the purse and as soon as I opened it I could tell it was an imatattion: Packed it back up and sent it straight back that day. They recieved itDec 16th and I have not gotten my money back yet. J reported them to the fraud unit. They have until February 2 nd to return money. I have had other people. O plain about this company. Linda.