Linda S.

At first I was skeptical about this company because there was no phone number or address to know where they were located. They only had an email address for customer support. I really liked the merchandise they were selling and had never scene such unique products, so I decided to take a chance. I did reach out to them twice with an email, and they did respond back within maybe 48 to 72 hours later. They told me when the merchandise was ready to be shipped, I would receive an email with the tracking number. That never happened, but within 10 days to 2 weeks of placing my order, I did receive my order, with no invoice or return label included, although they did say, returns would be accepted within a certain amount of time. I was pleasantly surprised at how fast I did receive the products I ordered, but I would have liked more contact from them as far as a confirmation email, and an invoice included in the merchandise packaging.

I ordered my bracelet the end January of this year and with each email inquiry they said they are processing it and the bracelet would be mailed out the following week. Then they said for my inconvenience, they would refund 20% of the bracelet purchase. When the refund never came they said, "from our end it shows the refund was deposited back into your account, will look into it and get back to you". Never happened. Now, they don't respond to any of my weekly inquiries. This is now going on 3 months, as it's already April. DO NOT PURCHASE FROM THEM.