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Linda S.

1
Level 1 Contributor
Whitby, On.

Contributor Level

Total Points
276

3 Reviews by Linda

  • NewChic

10/7/22
Verified purchase

I ordered a wrap skirt and it turns out to be a fake wrap. I am a short lady and I knew I would need to alter it but not I need to completely take it apart and re cut and sew. If I knew it wasn't a true wrap I would have passed on this item.
I also ordered a dress and I knew I would need to shorten it and that worked fine.

  • BeadFX

2/16/21

I had placed an order on 05 Feb. 21 and all items ordered stated in-stock, if not in stock I would have changed item. On Wednesday 10 Feb. I still had no information as when the order would be shipped. I called the store and was told some items are coming from the warehouse and should be in within a day or so. On Friday 12 Feb. I still had no follow up on order or where in the process is my order, a 2nd call placed and was told the order person would call back. No call back so at 3:57pm I sent an email requesting my order to be cancelled and refund returned to my card. At 4:07 p. M I received an email that it was picked up by Canada Post, and also a 2nd email from Canada Post stating my order was picked up and delivery date is Saturday 13 Feb. 21 Guess what. Still not here. Hopefully tomorrow, keeping fingers crossed.
I have shopped at this store on many occasions and taken classes at this store and it truly is amazing. However on line shopping leaves a lot to be desired.
What I would like to see on the site is current up to date info - in-stock/ out of stock, and if a delay in processing a follow up or call to inform customer where or what the hold up is. Don't Shop On Line, it's disappointing.

Tip for consumers:
Go shop in the store, a little more pricy but well worth it. Don't Do the On Line shopping.

Products used:
Not sure, haven't received items as yet.

Service
Value
Shipping
Quality
  • Berrylook

5/4/19

I purchased 2 items - 1 T-shirt and 1 summer dress. The fit on the dress was way to big and looked like a maternity, while the T-Shirt was supposed to be lose fit, it was so tight that I couldn't get it over the bust. The fabrics on both items were awefull, the dress was Polyester and not what I would ever ware, the T-shirt was flimsy and wouldn't stand long wearing and repeated washing. The customer service is poor and good luck at resolving the issues. I didn't return the products because it was cost prohibitive and triple the cost of the items. So I am stuck with a product I don't like and can't use. To sum it up DON'T USE THIS SITE. IT SUCKS!

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Berrylook B. – Berrylook Rep

Dear customer,
So sorry for the inconvenience caused to you.
Could you please send us your order number or register email address so that we can help you soon?
Thank you so much for your cooperation.
Any problem, please feel free to contact us via review@berrylook.com.
Berrylook

Linda Has Earned 6 Votes

Linda S.'s review of Berrylook earned a Fraud Buster vote

Linda S.'s review of Berrylook earned 4 Very Helpful votes

Linda S.'s review of BeadFX earned a Very Helpful vote

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