Linda R.

After writing my initial review of Gilt and their customer service on 9/12/2015, I received a message from Gilt CS rep Laura, on 9/13/2015, apologizing for the experience, and would like to look further into the issue and provide a satisfactory resolution. I have since then replied two times to Laura at Gilt, but have not heard back from Laura or Gilt as of today 9/17/2015, nor any action has been taken to remedy the issue. Once again, Gilt has exemplified their poor customer service.

After writing my initial review of Gilt and their customer service on 9/12/2015, I received a message from Gilt CS rep Laura, on 9/13/2015, apologizing for the experience, and would like to look further into the issue and provide a satisfactory resolution. I have since then replied two times to Laura at Gilt, but have not heard back from Laura or Gilt as of today 9/17/2015, nor any action has been taken to remedy the issue. Once again, Gilt has exemplified their poor customer service.