Linda R.

I saw an ad on Facebook for some beauty products and immediately ordered some items. It's been almost a month & half and I still have not received my order. No one bothered to advise me that there would be a delay so I emailed & called several people only to get the same answers that it would be processed "soon". I finally gave up and said just cancel my order and refund my money. Then they say we can't cancel because it is in "processing" status and I should be receiving some info on when to expect my order "soon". No one can give my any definitive answers or dates. They keep saying "soon". Fortunately, I paid via PayPal and have filed a complaint. Hopefully, they will refund my money since I NEVER received the products. DO NOT WASTE your time or MONEY on this company. I only wish I read all the negative reviews before I placed my order. Evidently, everyone has been experiencing the same bad service.

I have been using SmileBox for years! I have created everything from greeting cards (for all occasions), invitations, slideshows & memorials for pets & family members. I find it very easy to use and import my own music all the time! All of my card recipients enjoy seeing my creations and have convinced them to use it as well!