I went in the FedEx on 4000 Atlantic in Long Beach on Friday, July 31st at about 12:30pm. The employee working the counter(woman)didn't catch her name, was so unhelpful, l needed to print out a label for my package. Having never done it before I asked her to help through it. It was not busy, so I thought she would. But instead she directed me to the kiosk and said you do it here, if it doesn't work go to the computer. I explained I don't know how, can she at least walk me through it and she just walked away. I left frustrated and almost in tears. I went to the FedEx in Long Beach on Palo Verde and the male employee there helped me through the process and was very helpful. I'm not impressed with the Atlantic Ave. Store and won't ever be back there!