Linda P.

Been trying to get a refund for a lost parcel that was last scanned on 20/12/18 but just keep being fobbed off, the refund is for £177. They say they are waiting for the courier to reply and are looking for the parcel. To add insult to injury I have just had an email that I have sent another parcel that is 5cms to long for small parcel and I have to pay for medium parcel. This is 90p extra but also £2.50 admin charges this is very urgent and must be paid straight away or my delivery will be delayed. I have been using parcel2go for a long time and send many parcels but I think it has come time to not bother with them again and just go to the post office.