This company is a huge scam! I paid $545 online for a hotel reservation for my 83 year old father, and when he arrived at the hotel they had NO reservation for him, despite the fact I had already paid for it through this site. They then moved my Dad to another nearby hotel not at all comparable to the one I had booked at, and they told me the first night would be complimentary, it wasn't. They refused to refund me any money and they operate out of the United States so good luck getting anyone on the phone without waiting on hold for 30 minutes or more. Use a legit site. This one is horrible.