I ordered a few items from Sears.com and I am very happy with the experience and the purchase. My order came on the date that they said it would, I got free shipping since my order was over $25, and I was happy with how my items were packed (i. E., in one box, there were two items, one was a box of 100 garbage bags and the other was laundry detergent, and they put the laundry detergent into a bubble bag so that it would not leak onto the rest of my order). I had received shipments from other companies where it looked like someone had thrown the items into the box and then slapped tape on it. Sears packed my box with meticulous care and I was impressed. I also had to call the 800 number about this order and the representative was very friendly and helpful. I will shop at Sears.com again!