Linda M.

After asking this untilgone.com for a refund for items I was not pleased with, they were very helpful and refunded my money to my original form of payment. Company stands behind refund policy. To me, that is a mark of a good company!

I ordered from Foster Grant online. I received the item, but it was not what I wanted. I called the company. They suggested an alternate pair of glasses to exchange with the original. I was told they were in stock and would be mailed out immediately. I did that on the day I received the original pair, mailing back the original as instructed by the company along with my order for another pair as an exchange. They had already deducted from my account. It is now three weeks later and nothing from the company in the way of an email or delivery. This is a big company, but I would never recommend a company that does not deliver. fostergrant.com is a ripoff. My advice-don't order from them!

I bought one of their crossbody bags. The same day I got it, I contacted the company because it was so poorly stitched. The next day I received an automated response that said someone would email me. The next day this person emailed me and wanted a picture of the problem area. I sent the picture immediately but have not heard back from them. The quality of this bag is so poor. The material is almost plastic feeling. I would recommend to not use this sight keeping in mind they do not like returns and quality is very poor.