Found a place we wanted to stay and gave credit card info, etc. Then had to "verify" my existence by posting a photo that looked like my Facebook photo. I did. Then there was no place, none, nada, to send it. I kept getting emails from airbnb that I had 9, then 6, hours to verify. No way to contact anyone to see why my photo id didn't register. Finally, got an email saying my reservation was cancelled and the depost refunded. Yay! I booked on Homeaway.