Linda M.

Worst ever called them received all the information I would need to get my pump for my lymphedema, also was told it would be covered 100% because I met all my deductibles, now they are saying it isn;'t covered because their clinical team (not doctors, don't know me at all) state it is not medically necessary, my doctor sent everything in that they asked for and I have been using a pump for over 8 years now all of a sudden it is not medically necessary. Right, there will be a law suit coming their way very shortly. They don't want to pay so they are dragging this out until the end of the year. Then watch January 1 they will say oh well now you have to pay your deductibles all over again. Not going to happen this time I am fighting them

I have belonged to the Disney movie club for a long time fulfilled my obligation a long time ago recently declined a featured title received the email that I had declined it and then received a charge on my CC for that movie immediately went to my account and tried to call the number several times but it is not working on my account the item had not shipped yet immediately emailed customer service, received a reply a day later saying they could not remove the charge because the item had already shipped not true this was on 2/3 and the item did not ship until 2/6 but the charge went through on my card anyway and now I can't get hold of anyone by email or phone. I will be calling my bank tomorrow and disputing the charge and I have sent 4 emails now for them to cancel my membership and take my CC off the file. You can't do that yourself of course they have to do it for you of course so they can use it whenever they want