Annie Cloth was slow (72 hours instead of their published 48 hour response time) to answer my email when I wanted to return 4 of my 5 items (fabric felt like thick cellophane [non breathable and stiff] and items too small). They did offer me 15% cash back if I choose not to return items, since they stated the return process was very lengthy. The location for returns is Guangzhou, China; self paid return postage was a minimum of US $63. They really should establish a return center in the states. I choose to donate the items to Goodwill.