Do not give them your information. You cannot cancel the subscription. I sent 5 emails, spoke to a rep, took all items out of my cart, cancelled all subscriptions and they continue to take money out of my paypal account. I cant change my payment method on the website. I'm sorry, but I dont want to deal with a dishonest company. I'd rather pay more and do business with an ethical company. I can get this stuff online at whole foods for cheaper. It has taken hours of my time to fight them screwing me and I am too busy to have to constantly wathc an unethical entity try to steal my hard earned money.
Thank you for the feedback, Linda.
Grove Collaborative provides home and personal care products for eco-conscious homes on a monthly recurring shipment schedule by default. Grove offers two separate programs: a VIP Membership and recurring shipments that can be used exclusively or combined to get the most out of Grove. We understand that every household has unique needs, which is why there is no requirement to order every month, and everything about your Grove account is customizable. You can always change the date of your next shipment, and edit the products in your cart and subscriptions.
We are so sorry to hear that you've had difficulties updating your account. Please reach out to us at support@grove.co if you are still in need of assistance updating your account and we would be happy to help assist and make this right.
Best,
Team Grove